Package Load failure

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rshillington
Posts: 42
Joined: Mon Feb 16, 2004 6:10 am

Package Load failure

Post by rshillington » Thu Aug 02, 2007 1:02 pm

After what looked like a flawless install of the 4.03 client I got this message when launching Visual Studio. (See attached) Not sure where to go from here. Please advise,

Ralph Shillington
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bug.jpg
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rshillington
Posts: 42
Joined: Mon Feb 16, 2004 6:10 am

Bug part 2

Post by rshillington » Thu Aug 02, 2007 1:09 pm

And what's worse is that I can't get to the Source Control option in the Tools/Options of Visual Studio. (see attached)

Regards,
Ralph Shillington
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bug2.jpg
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jeremy_sg
Posts: 1821
Joined: Thu Dec 18, 2003 11:39 am
Location: Sourcegear
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Post by jeremy_sg » Thu Aug 02, 2007 1:36 pm

We've had reports of this problem with the 4.0.3 upgrade. We're working on a fix. Uninstalling the client and reinstalling it should fix the problem.

rshillington
Posts: 42
Joined: Mon Feb 16, 2004 6:10 am

Post by rshillington » Thu Aug 02, 2007 1:52 pm

Confirmed. removing the client and then installing the client corrected the problem.

Interesting observation -- even having removed the client (add / remove programs) and then install --- I expected my profile, and working folder settings to have to be reset, but they were still that.

That suggests to me that removing the client didn't remove those settings -- and while that was cool for me today, I think in the long run that's not a good plan. Remove should remove everything (even my cached username and password --- where that happens to be)

Cheers,
Ralph Shillington

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