"Error in the application" in user management.

[rtrotto]

We upgraded to Vault Version 4.0.2.15802 recently.

Aside from VS 2005 starting to mysteriously crash on 3 different machines since installing the client, overall, things seem to be going well.

Went to remove a user that was removed from a project and was horrified to find that I get an "Error in the application." error when trying to access the users page, went to remove permisions from the repository and got the same error. This is obviously a huge issue for us, any ideas??

[jeremy_sg]

Is there anything in your Vault server log file that would give us more information on this Error in the Application?

Also, I want to know more about the crashes that you're seeing. Do all the crashes happen when you're working with a specific solution or project? Most crashes we've seen are related to uncommon project types. What project types do you have?

[rtrotto]

admin--ws_mercury.tcc.corp(10.1.1.245)--SSL Disabled VaultLib.VaultDbException: Error in the application.
at VaultServiceAPILib.VaultAdminServiceAPI.GetGroupsForRep(Int32 repid, VaultGroupSummary[]& vGroups)
at VaultWebLib.Helpers.GroupSummaries()
at VaultService.Users.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at VaultServiceAPILib.VaultAdminServiceAPI.GetGroupsForRep(Int32 repid, VaultGroupSummary[]& vGroups)
at VaultWebLib.Helpers.GroupSummaries()
at VaultService.Users.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

[rtrotto]

As far as the crashes go they seem to be as random as can be, we have 5 different projects ranging from web applications to class libraries to winforms to console apps ... Vs2005 seems to crash alot since we have installed the new client. It could just be coincidence but it has been noticed by all the developers. I have personaly noticed that the web app seems to crash VS2005 the most though.

Many thanks for your reply, sorry for the delay it was a *VERY* busy day yesterday!

[jeremy_sg]

rtrotto,

Something weird is happening, and I need more information to track this down. Please send your phone number to support at sourcegear.com with the subject line ATTN: Jeremy. Thanks.