Duplicate Users

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nashleigh
Posts: 2
Joined: Wed Jul 04, 2007 7:39 am
Location: Halifax (NS), Canada

Duplicate Users

Post by nashleigh » Wed Jul 04, 2007 7:45 am

I seem to have duplicate users!?!?!?! I am in the Admin Tool and in the "Users" tab and it appears that people's names are appearing for each group that they are assigned to. If a person is assigned to one group then their name is there once, if they are assigned to 3 groups then they are there 3 times.

It wasn't always like this! I recently migrated to a new server, reinstalled the server components and copied my database over.

Does anyone know why the users are duplicating for each group and how I get it back to normal?

Thanks.

jeremy_sg
Posts: 1821
Joined: Thu Dec 18, 2003 11:39 am
Location: Sourcegear
Contact:

Post by jeremy_sg » Thu Jul 05, 2007 7:55 am

We've never seen this before. Try an iisreset on the server machine to clear any cached information. If that doesn't correct the problem, email me your phone number using the button below this post.

nashleigh
Posts: 2
Joined: Wed Jul 04, 2007 7:39 am
Location: Halifax (NS), Canada

Post by nashleigh » Thu Jul 05, 2007 11:20 am

jeremy_sg wrote:We've never seen this before. Try an iisreset on the server machine to clear any cached information. If that doesn't correct the problem, email me your phone number using the button below this post.
I done the Iisreset and it solved the problem. Thanks for the tip. Still not sure why it would have happened but I will keep my eye on this and get back to you if it occurs again.

Thanks for your help.

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