Error "Response for no message sent" while checkin

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Sachin
Posts: 1
Joined: Thu Jun 15, 2006 4:17 am
Location: India

Error "Response for no message sent" while checkin

Post by Sachin » Thu Jun 15, 2006 4:24 am

Hi,

I am using SOS Proffessional edition - Export Version 2.02. While checking-out a file, I face no problems. But when I click on "Show Differences", it shows "Operation Failed <FileName>" as error message in the log pane at the bottom.

Also, when I check-in a file, it shows the same error in the log pane and a message box pops-up repeatedly showing "Response for no message sent", unitl we kill the application using Task Manager.

I am getting this problem for a week now, please help me out of it.

Waiting for a reply.
Thanks/Regards,
Sachin.

locallaunch
Posts: 6
Joined: Thu Jan 25, 2007 3:23 pm

Post by locallaunch » Thu Jan 25, 2007 3:27 pm

I'm having the same issue, using SourceOffSite 4.2 via X11 on Mac OS X 10.4. Choosing "Stop current operation" is the only way to continue. All other operations seem to work fine (Get Latest Version, Check Out, Undo Check Out). Only Check In fails.

Anyone have any ideas?

locallaunch
Posts: 6
Joined: Thu Jan 25, 2007 3:23 pm

Post by locallaunch » Mon Jan 29, 2007 4:15 pm

Hello? Is anyone successfully using SoS 4.2 on Mac OS X 10.4?

It installed and runs just fine for me. I can check out files and undo check out. But I get this error message for every single file I check in, rendering SoS unusable.

Am I wasting my time trying to get this to work?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Jan 30, 2007 1:54 pm

We'll have to do some troubleshooting to determine where the problem is.

Are there other SOS users? Are they having the same problem?

Is there any error in the status pane when you try to check out a file?

Check the connection to the SOS Server:
-- can you get files into an empty working directory?
-- can you add a file to the database?

Can you connect to our demo server and check out files? It's sos.sourceoffsite.com, port 8888. Username daffy password duck
Linda Bauer
SourceGear
Technical Support Manager

locallaunch
Posts: 6
Joined: Thu Jan 25, 2007 3:23 pm

Post by locallaunch » Wed Jan 31, 2007 10:47 am

Hi Linda,

Thanks so much for your reply. Here is what I can tell you:

There are other SoS users, but they are all using Windows clients. I am the first to attempt connecting to the repository with the Mac client. No-one has experienced the problems I am having.

I was able to connect to your demo server and check out files. I added a new project called "Mac Test" without incident. When I added "index.html" to that project, a window popped up that read:

"Alert
Response for no message sent!
[OK]"

Clicking "OK" causes the window to disappear, and an identical window to appear in its place. Clicking "OK" 10-15 times finally dismissed it.

When I got latest version on my newly added file, the alert returned, and I got the "The server received an unrecognized message" error in the status pane.

A second attempt got a local copy of the file, but it was completely blank, missing all of the code that was in the original file that I added.

At that point, I checked out my file with no errors. The checked out file was still blank, so I re-added my code and attempted to check it back in. That caused the "Response for no message sent!" alert to return. Clicking "OK" 26 times caused it to go away.

I got latest version again, and the alert reappeared, along with "This server received an unrecognized message" in the status pane. Clicking "OK" once dismissed the alert.

I then exited the application.

The status pane:

Code: Select all

Connecting to sos.sourceoffsite.com:8888
Logging in...
Login successful
Updating file list: $/BenTest
Received file list: $/BenTest
Updating file list: $/
Received file list: $/
Refreshed project tree: $/
Created project $/Mac Test
Updating file list: $/Mac Test
Received file list: $/Mac Test
Updating file list: $/Mac Test
Received file list: $/Mac Test
Adding file: $/Mac Test/index.html
Added file: $/Mac Test/index.html
The server received an unrecognized message
Receiving file $/Mac Test/index.html
Receiving file $/Mac Test/index.html
File $/Mac Test/index.html locked
Checking in file: $/Mac Test/index.html
Checkin complete: $/Mac Test/index.html
The server received an unrecognized message

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Feb 01, 2007 9:04 am

It's possible that something is interfering with or garbling the communication between client and server and the server is getting an "unrecognized message."

When did you log into our demo server? I'd like to check the log files for any errors during your session.
Linda Bauer
SourceGear
Technical Support Manager

locallaunch
Posts: 6
Joined: Thu Jan 25, 2007 3:23 pm

Post by locallaunch » Thu Feb 01, 2007 9:12 am

I was taking notes as I worked, and posted them shortly afterward, so check between 10:00 and 10:45 am Central time.

Thanks again for working with me on this.

Brian

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Feb 02, 2007 6:28 pm

Ok, this looks like part of your session:

1/31/2007 10:03:38 AM - 943: Server Error: 407
1/31/2007 10:03:38 AM - 1/31/2007 10:03:38 AM - Server Exception (407): [58@? - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
1/31/2007 10:03:38 AM - 943: Server Error: 407
1/31/2007 10:03:38 AM - 1/31/2007 10:03:38 AM - Server Exception (407): [C+l?P - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
1/31/2007 10:03:38 AM - 943: Server Error: 407
1/31/2007 10:03:38 AM - 1/31/2007 10:03:38 AM - Server Exception (407): [9jZ$u - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
1/31/2007 10:03:38 AM - 943: Server Error: 407

Whatever is coming from your client is something the server doesn't understand. I'll have to do some more investigation on what might be causing this.
Linda Bauer
SourceGear
Technical Support Manager

locallaunch
Posts: 6
Joined: Thu Jan 25, 2007 3:23 pm

Post by locallaunch » Mon Feb 05, 2007 2:24 pm

Thank again.

FYI, I'm using SourceOffSite 4.2 with X11 1.1.3 - XFree86 4.4.0 and Mac OS X 10.4.8 on a brand-new 2 x 2.66 GHZ Dual-Core Intel Xeon Mac Pro.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Feb 05, 2007 4:34 pm

Are you using the correct Mac 4.2 client? We have a client for PowerPC and a different client for Intel Mac.

http://www.sourcegear.com/sos/downloads.html

If you *are* using the correct client, then we're back to figuring out what's interfering with the messages.

In you SOS client under Tools->Options->General, are you using compression for data transfers? If so, turn this off. If not, turn it on.

Are you going through a proxy?
Linda Bauer
SourceGear
Technical Support Manager

locallaunch
Posts: 6
Joined: Thu Jan 25, 2007 3:23 pm

Post by locallaunch » Tue Feb 06, 2007 10:25 am

Oh, I'm so embarrassed.

That was the problem. When I downloaded, I missed the different binaries, even though they're clearly labelled.

I am sorry to have wasted your time. I've installed the 386 version, and everything seems to be working as advertised.

Thanks for helping me RTF web page.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Feb 06, 2007 12:46 pm

Actually, I didn't think of it either, until I was describing the case to one of our Mac specialists and I realized I wasn't sure of which Mac version you had.

Glad SOS is working for you now. :)
Linda Bauer
SourceGear
Technical Support Manager

obfuscode
Posts: 5
Joined: Fri Mar 09, 2007 11:59 am

Response to no message sent FIXED (PowerPC)

Post by obfuscode » Fri Mar 09, 2007 12:02 pm

There was a bad build of the PowerPC version of SourceOffSite for PowerPC Macs. This has been corrected and works perfectly for me!

Thanks for the quick fix SourceGear!

- Jace

P.S. Your filesizes are off on the download page. It says 2.4 MB but it's really 24 MB.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Mar 12, 2007 12:46 pm

Thanks for pointing this out. I've sent the corrections to our webmaster.
Linda Bauer
SourceGear
Technical Support Manager

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