Unable to connect to http://localhost/VaultService

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ekekakos
Posts: 6
Joined: Mon Dec 12, 2005 5:50 am

Unable to connect to http://localhost/VaultService

Post by ekekakos » Fri May 12, 2006 3:26 pm

I downloaded the VAULT(3.1.8 ) , I instaled it. I have a WinXP SP2 laptop with IIS 5.1, SQL Server Express 2005, VS2003 and VS2005 and Framework 1 and 2. The install completed succesfully. When I tried to login (Username ADMIN, password nothing and Vault Server localhost) I received the follwing error.
Unable to connect to http://localhost/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The operation has timed-out.
I tried to follow some steps through the forum but I cannot resolve my problem.
Can someone help me?

Thanks in advance[/quote]

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri May 12, 2006 3:38 pm

I assume you're connecting from the Admin Tool or Vault Client on the server machine itself?

If you use a web browser on the server machine to connect to

http://localhost/VaultService/serverInstall.html and

http://localhost/VaultService/VaultService.asmx

What are the results?
Linda Bauer
SourceGear
Technical Support Manager

ekekakos
Posts: 6
Joined: Mon Dec 12, 2005 5:50 am

Post by ekekakos » Fri May 12, 2006 4:31 pm

The first one is working but the 2nd one no, it is still try to connect. I have instal the VAULT in my pc only. Is there any other way to connect to the database?
I tried to run the admin utility but I had the same error:

Unable to connect to http://localhost/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The operation has timed-out.

Thanks in advance

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri May 12, 2006 8:15 pm

Looks like you tried to install before -- did you try the suggestions from this forum post:

http://support.sourcegear.com/viewtopic.php?t=5208

Are you trying to connect with the SSL checkbox checked? If so, try unchecking it, if you don't have SSL configured in IIS.

Is your Vault website configured to use port 80 or some other port. If you're using a different port than 80, you would connect to localhost:<port>.

Do you have any security software on you machine that might be blocking the port?
Linda Bauer
SourceGear
Technical Support Manager

ekekakos
Posts: 6
Joined: Mon Dec 12, 2005 5:50 am

Post by ekekakos » Fri May 12, 2006 10:23 pm

I do not use SSL. I use the default port 80. I have disable windows Firewall. I use McAfee 7. I can load this url: http://VAULTSERVER/VaultService/serverInstall.html,
but I cannot load this: http://VAULTSERVER/VaultService/VaultService.asmx
Why is so complex although I am using in a single pc?

Thanks in advance

ps. The screen captures I have in my previous post are the same.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Sun May 14, 2006 4:19 pm

Email me a copy of the Vault Server installation log. It's called Vault_install.log and is in your user's temp directory (%temp%). Email to linda at sourcegear.com.
Linda Bauer
SourceGear
Technical Support Manager

ekekakos
Posts: 6
Joined: Mon Dec 12, 2005 5:50 am

Post by ekekakos » Sun May 14, 2006 4:35 pm

I send you the email with the file you have asked.
I am looking forward for your answer

Thanks in advance
ELIAS

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