What's the problem?

If you are having a problem using Vault, post a message here.

Moderator: SourceGear

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rakkar3
Posts: 50
Joined: Sat May 06, 2006 2:05 pm

What's the problem?

Post by rakkar3 » Tue May 09, 2006 6:42 pm

http://rakkarsoft.dnsalias.com:8080/Vau ... login.aspx
or more easily
http://rakkarsoft.dnsalias.com:8080

Works on my own computer.

Other computers get 403 forbidden, although I can't tell which particular one it is.

Any idea what the problem is?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue May 09, 2006 8:19 pm

What OS is Vault installed on? How many users are connecting? There is a limit to the number of connections you can have to IIS on XP. Could this be the problem?
Linda Bauer
SourceGear
Technical Support Manager

rakkar3
Posts: 50
Joined: Sat May 06, 2006 2:05 pm

Post by rakkar3 » Tue May 09, 2006 8:22 pm

XP. It happens even with 1 user. But where do I check for users? I looked everywhere I could think of and couldn't find it.

I guess one thing that might not be clear is I first saw this error when I tried to use vault from work. I was able to connect to the repository but it brought up a popup window with a 403 error. But I was still able to check out a file - although all files were labeled as unknown. When I wanted to check in the file it gave me another 403.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu May 11, 2006 7:52 am

I was able to connect previously with no problem -- can't today. Have you changed your connection info?

403 is a type of access error. It's usually due to a configuration issue in IIS. Can you only connect from the Vault server machine itself without errors?
Linda Bauer
SourceGear
Technical Support Manager

rakkar3
Posts: 50
Joined: Sat May 06, 2006 2:05 pm

Post by rakkar3 » Thu May 11, 2006 8:46 am

Yes, if I connect to the machine from work it gives a 403. But at home it's OK.

I had the server turned off for the night. It's on again.

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