Gold support forum access and a problem with vault upgrade!

If you are having a problem using Vault, post a message here.

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Benefitmall_Dan
Posts: 1
Joined: Mon Feb 06, 2006 7:18 am

Gold support forum access and a problem with vault upgrade!

Post by Benefitmall_Dan » Mon Feb 06, 2006 7:24 am

I need access to the gold support forum.

I have upgraded vault from 2.02 to 3.??. When I try to run vault it says that no users are liscensed. I open the admin tool and verify that the upgrade whiped out the liscense. When I try to add the liscense given to us for vault version 3.??, it tells me that I cannot use a gold liscense. :? What am I doing wrong?

Thanks,
Daniel

dan
Posts: 2448
Joined: Wed Dec 17, 2003 5:03 pm
Location: SourceGear
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Post by dan » Mon Feb 06, 2006 8:39 am

Licenses changed format from version 2 to version 3. Contact dixie (at) sourcegear.com to get this cleared up with new licenses.

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