Exception during Login: User "UserName" not found

awebb · Post by **awebb** » Tue Jan 31, 2006 3:57 pm

I just installed SOS version 4.1.2, but can't connect through the client. Here is the content of my log file. Please Help! Thanks...

1/31/2006 3:55:50 PM - Connection accepted from 192.168.1.1:3808 on local address 192.168.1.106:8081, session id is 3.
1/31/2006 3:55:55 PM - 3: Unable to get hostname from address: 192.168.1.1
1/31/2006 3:56:01 PM - 3: Exception during Login: User "Allen" not found
1/31/2006 3:56:01 PM - 3: User "Allen" not found

lbauer · Post by **lbauer** » Tue Jan 31, 2006 4:16 pm

Is Allen a user in the VSS database you're trying to connect to? You must have a valid VSS account in the VSS database. Logging into SOS is just a pass-through to VSS.

awebb · Post by **awebb** » Tue Jan 31, 2006 5:07 pm

Thanks so much for the help.

Yes, Allen is a user in the Source Safe database and it works when I login using VSS client. Any other suggestions?

lbauer · Post by **lbauer** » Tue Jan 31, 2006 6:15 pm

Can another user log in to the same database via SourceOffSite? Is Allen the only user who's not found?

Verify that the database configured in the SOS Server manager is the same one Allen can connect to with VSS. Try deleting and recreating Allen's account in VSS.

awebb · Post by **awebb** » Wed Feb 01, 2006 9:08 am

Problem Solved. Thanks for the information. I had SOS pointing to the wrong SS database.