Cannot Get by Label in 4.1.2

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kmorrell
Posts: 1
Joined: Mon Nov 21, 2005 12:20 pm

Cannot Get by Label in 4.1.2

Post by kmorrell » Mon Nov 21, 2005 12:25 pm

When attempting to get by label - selecting project file, showing history, selecting entry with label - the "Get" button is disabled so I am not able to retrieve files by label. Help "Get by Label" instructions say this feature should be available. Any ideas?

Tonya
Posts: 895
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Post by Tonya » Tue Nov 22, 2005 1:26 pm

The Get label is greyed out because SOS is having a problem communicating with the VSS database. This could either be because of your version of VSS or because there is minor database corruption.

You could try the Hotfix version, though I had the same issue on my own SOS Server and database. I already had the Microsoft Hotfix version. I upgraded to the version of VSS that is in Microsoft Visual Studio Service Pack 6. Then it worked.

Or, you might first try running Analyze on your VSS database to eliminate any corruption. Here's information about Analyze:

http://support.sourcegear.com/viewtopic.php?t=50

Let me know if you continue to experience difficulty.

Tonya Nunn
SourceGear Support

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