command line tool isnt getting files

[jason.apple]

We are using vault often from a command line.
the get command is executing, but no files are brought down to the local folder using the -destpath option. I can see the folders themselves get created, but no files actually come down.

This is a production issue causing us problems. Please help!!

[lbauer]

Were you ever able to get files with the command line client, or is this a new problem?

What version of Vault are you using?

Can we see a copy of the command? Be sure to XX out user, password and server info.

Are there any error messages on the client side when you run the command, or does the operation appear to succeed?

Check Vault server log file to see if any errors are reported at the time you ran the command.

[jason.apple]

The command is

-destpath "c:\build\Net Navigator\PTAS" -makewritable get "$/Net Navigator/PTAS" -nocloaks

This is the only folder we are having trouble with, and I can't say for sure if we ever received these files. If we delete out the files, the folder structure returns, but no actual files come down. We've had to copy them manually.

Nothing is cloaked, and our vault version is 2.0.6 (2219). We can't just stop production and upgrade so hopefully that is not your answer.

[lbauer]

Were there any errors in the Vault server log file reported at the time you ran the command?

[jason.apple]

There were no errors posted anywhere. Is there any way you can respond today? We're still having production issues.

[lbauer]

I got your voicemail message; I'll give you a call.