Unable to login to Dragnet due to serialization issue

cypruitt · Post by **cypruitt** » Sat Jul 09, 2005 12:09 pm

I am unable to login to Dragnet. Below is the log file. Note the serialization problem. Any ideas?

2005-07-09 10:58:10.343 italy (127.0.0.1)- : Helpers::Login - strLogin=admin, strPassword=<not_displayed>, strSessionID=pf3zzr45cv2mca3kzwplhgeo
2005-07-09 10:58:10.359 italy (127.0.0.1)-admin : Helpers::ListUserPreferences
2005-07-09 10:58:10.359 italy (127.0.0.1)-admin : Helpers::ListUserPermissions
2005-07-09 10:58:10.359 italy (127.0.0.1)-admin : Helpers::ListUserPermissions
2005-07-09 10:58:10.390 italy (127.0.0.1)-admin : Helpers::ListUserPermissions
2005-07-09 10:58:10.390 italy (127.0.0.1)-admin : Helpers::ListProjects
2005-07-09 10:58:10.421 italy (127.0.0.1)-admin : Helpers::ListAtAGlance - pid=101
2005-07-09 10:58:10.421 italy (127.0.0.1)-admin : Server error 500 Error serializing value 'MantisLib.MilestoneAaGColl' of type 'MantisLib.MilestoneAaGColl.'[A value of type 'MantisLib.MilestoneAaGColl' cannot be serialized. ]
2005-07-09 10:58:10.421 italy (127.0.0.1)-admin : Helpers::DeleteSession - SessionID=pf3zzr45cv2mca3kzwplhgeo
2005-07-09 10:58:10.437 italy (127.0.0.1)-admin : Helpers::DeleteSession - SessionID=pf3zzr45cv2mca3kzwplhgeo

mskrobul · Post by **mskrobul** » Mon Jul 11, 2005 9:06 am

Well...we haven't seen that error before.

What version of .NET is running on the Dragnet machine?

Is this the first time you have used Dragnet or have you been using it and the problem just started happening recently?

If this just started happening recently have there been any changes made to that machine?

You may want to make a backup of your Dragnet database and send it to me and I will see if I can reproduce the problem here. You can use the email link at the bottom of this post to send me the backup directly.

If this were a universal problem we would have seen this before or seen it in house. It *may* be that the .NET framework is corrupt on that machine. You may try re-installing the .NET framework and see if that helps.

cypruitt · Post by **cypruitt** » Mon Jul 11, 2005 9:41 am

I have two versions of .NET on the machine v1.1.4322 and v2.0.50215. If I run the app under .NET 1.1, it runs fine.

Running with 2.0 is when I see the problem. Perhaps the app doesn't support 2.0. I thought I saw that it did, but when I went back and looked at the install instructions, I think .NET 1.1 is listed as a requirement.

I'm okay with running under 1.1 for now if that is the requirement.

mskrobul · Post by **mskrobul** » Mon Jul 11, 2005 9:49 am

We have tested Dragnet with past beta versions of the .NET 2.0 framework and it has worked fine, although I don't *think* that version 2.0.50215 was released at time of the last Dragnet release.

We will look into it.

Thanks for the report.