FATAL ERROR when upgrading from 4.0 to 4.1

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xplay
Posts: 1
Joined: Wed Mar 09, 2005 11:06 am

FATAL ERROR when upgrading from 4.0 to 4.1

Post by xplay » Wed Mar 09, 2005 11:18 am

I installed sos 4.0, and try to upgrade to 4.1, it show an error:

FATAL ERROR
Installation ended prematurely because of an error.

then the setup-program quited...

I cleaned all related data in the registery, and find that : the KEY
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_SOSSVRSVC.NET\
can't be deleted , further more nothing under this key can be modified! and the subKey
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_SOSSVRSVC.NET\0000\Control
is LOST!!!!

I tried to reinstall sos 4.0, it's still OK.

how will I do???

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Mar 10, 2005 9:28 am

So SOS 4.0 installed and is running?

Can you stop the SOS Server service, uninstall SOS 4.0 and then install SOS 4.1?
Linda Bauer
SourceGear
Technical Support Manager

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