Getting files using Labels.

ddpruitt · Post by **ddpruitt** » Tue Feb 01, 2005 3:25 pm

I am currently using versin 2.0.2 of SGV.

I label a root folder and can see that the files below it are inheriting the label. When I Show Label on the root folder, select the label I created the use Get to get the files all I get is the folder structure, no files.

How do I get all the files for a specific label?

Thanks,

Darren

Post by **jeremy_sg** » Tue Feb 01, 2005 4:03 pm

Darren,

I would recommend trying a couple of things.

1. If you're using a 2003 server, there may be a connection timeout occuring, which means that IIS would kill the client connection after a couple of minutes. You can get to this setting by opening the IIS manager, right clicking on Web Sites\Default Web Site (or whichever web site is running the Vault service), and choosing Properties. The Web Site tab will have the setting that you should adjust.

2. The 2.0.6 version of the Vault client has lots more logging capabilities. If you upgrade and enable the Vault client logging, we may get more information.

ddpruitt · Post by **ddpruitt** » Wed Feb 16, 2005 3:16 pm

We upgraded to the 2.0.6 but I do not see in the Client tool were to turn on logging. I am also still haveing the same issue.

Thanks,

Darren

Post by **jeremy_sg** » Wed Feb 16, 2005 3:45 pm

Looks like my link was bad. The correct link is: http://support.sourcegear.com/viewtopic.php?t=1534

ddpruitt · Post by **ddpruitt** » Wed Feb 16, 2005 5:04 pm

attached is the log file.

Steps:

1. Open SVG client
2. Right click on project folder, Show Labels
3. Right click on a label and select Get, output path to c:\temp\test
4. close SVG client

Results:

All the folders are there but no files.

Is there something I missed?

Post by **jeremy_sg** » Thu Feb 17, 2005 9:54 am

Is there anything in your Vault server log file that suggests why the download is failing?

ddpruitt · Post by **ddpruitt** » Thu Feb 17, 2005 12:50 pm

The attached is a copy of the logs from 2/16/2005.

I am seeing the following error:

A configuration error occurred reading [GetFileCheckBatchSize] from Vault.Config

Post by **jeremy_sg** » Thu Feb 17, 2005 1:39 pm

Can you add <GetFileCheckBatchSize>256</GetFileCheckBatchSize> to the appsettings section of your vault.config file and restart the server?

ddpruitt · Post by **ddpruitt** » Fri Feb 18, 2005 8:49 am

That did the trick.

Thanks for the help,

Darren