SOS 4.1 server hangs

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george0

SOS 4.1 server hangs

Post by george0 » Tue Feb 01, 2005 2:03 pm

just purchased and installed SOS4.1 on win2000 server.

had problem starting the service previously but solved by turning off the logging according to this thread:

http://support.sourcegear.com/viewtopic.php?t=2914

however, SOS hung after few hours of use, basically when client tries to access and log in, just hangs and does not prompt for username and password.

what we had to do was restart the SOS server service, and it was working again and allowing client connections. since not able to log, cannot tell what the problem is.

Please help ASAP!
thanks.
George

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Feb 01, 2005 2:42 pm

See this KB article for info on fixing the server hang:
http://support.sourcegear.com/viewtopic.php?t=1866

Also, I added a comment to this thread about why the server might be able to write out the log:

http://support.sourcegear.com/viewtopic.php?t=2914
Linda Bauer
SourceGear
Technical Support Manager

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