Missing Change Set Comment History in Version Details View

[mikecausi]

In my Vault Pro client v11. Pick any file. Show History. Select any historical version and view Details.

The Version Details -> Change Set Comment box is empty.

However, I can see the comment (in a single line) in the previous window - History Explorer (but only to a certain point before the column space cuts it off).

This started to be an issue somewhere between an early v10 and v11 upgrade. We went through a few updates/upgrades recently. Not sure exactly when.

I tried to install the latest client but it did not help.

Thanks in advance,
Mike

[Tonya]

Hi Mike,

Thank you for reaching out. I can confirm this is a bug that has already been reported to us. It does not appear to be related to Vault 11. This issue has been logged under item #20216 (in case you want to check on the status in the future). We will consider this to be resolved in an upcoming release.

Tonya

[mikecausi]

Thanks for the update. To add some more details, my colleagues are using the same Vault client as I am and accessing the same Vault server. They have no issues with viewing the Version Details Comments as I do.

I installed the latest download (31454) over an older build. Do you think I should uninstall and re-install the client to see if that would help?

Thanks.

PS I am trying to sort this out because viewing historical comments is a very important step for me. At the moment, I am relying only on basic email notifications to search for and access the comments for the change set.