Error Submitting info for Dragnet

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dan_quinn
Posts: 16
Joined: Tue Apr 13, 2004 1:44 pm
Location: San Diego, CA
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Error Submitting info for Dragnet

Post by dan_quinn » Thu Dec 02, 2004 12:04 pm

Copy + Paste my license info, press the SUBMIT button and the attached error is received.

The page requested the Version 2 license info; what about Version 3?
Dan in San Diego

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Dec 02, 2004 5:34 pm

I think you need to use a Vault Gold Support license here, not a Vault license. Dragnet was free to customers with Gold Support prior to the release of Vault 3.0. You might want to contact sgstore@sourcegear.com to determine your license status.
Linda Bauer
SourceGear
Technical Support Manager

dan_quinn
Posts: 16
Joined: Tue Apr 13, 2004 1:44 pm
Location: San Diego, CA
Contact:

Post by dan_quinn » Thu Dec 02, 2004 5:50 pm

I supplied both, I will try just the Gold. I won't ask why I was asked for both!!!
Dan in San Diego

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