the client can't connect the data-base of server

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Guest

the client can't connect the data-base of server

Post by Guest » Tue Nov 16, 2004 8:36 pm

some question stop me, after i have install software"sourceoffsite",the client can't connect the data-base of server。usually there will open a window and said:"The server was unable to locate the sourcesafe automation componente" i had spend so much time to find out the question,but no way. some friends can give me a guide, thanks a lot!

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Nov 16, 2004 10:02 pm

The error message is most likely because there is no Visual SourceSafe client on the SOS Server machine.

The SourceOffSite Server communicates with the VSS database by using the SourceSafe automation component. The VSS Client provides this Automation Component and needs to be installed on same machine as the SOS Server.
Linda Bauer
SourceGear
Technical Support Manager

Guest

Post by Guest » Wed Nov 17, 2004 1:30 am

there is Visual SourceSafe client on the SOS Server machine.

The SOS server was unable to connect to the SourceSafe database

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Nov 17, 2004 3:49 pm

Please email a copy of the log.txt file from the SOS Server directory on the SOS Server machine. Send it to support@sourcegear.com
Linda Bauer
SourceGear
Technical Support Manager

Guest

Post by Guest » Wed Nov 17, 2004 8:54 pm

I had sent log.txt to support@sourcegear.com
please help me .thank you

Guest

Post by Guest » Thu Nov 18, 2004 11:37 pm

have you received log.txt that i sent to your emial ?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Nov 24, 2004 10:52 am

If you are the user with a Chinese OS, then yes, I received the log and responded.
Linda Bauer
SourceGear
Technical Support Manager

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