Dns problem

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bjin
Posts: 18
Joined: Tue Aug 28, 2007 10:13 am

Dns problem

Post by bjin » Tue Oct 14, 2014 3:17 am

Hello!
I've often (several times/day) encounter dns problems with my (enhanced)integrated VS client.
It suddently can't reach the Vault Pro server which is causing all kinds of headaches...
Once the client has encountered the problem it never recovers from it, even though I can both ping and nslookup it.
A restart of VS is the only way to resolve it.

Any pointers are highly appreciated.

VS 2013 Premium
Vault Pro VS Enhanced client v 7.2.1 (30265)

/Bjarne

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Dns problem

Post by Beth » Tue Oct 14, 2014 7:39 am

Can you post or send your Vault Server Log? That might give a reason why the server can't be reached. If you email it, send it to support at sourcegear.com with a link to this forum post.
Beth Kieler
SourceGear Technical Support

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Dns problem

Post by Beth » Mon Oct 27, 2014 7:41 am

We are currently working on this issue offline.

HS: 231817
Beth Kieler
SourceGear Technical Support

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