files are not shown in client after getting latest version

[caron007]

Hello,

when I perform the "get latest version" into my working folder, all files are disappeared from the corresponding repository folder in the client, but when I remove the working folder association, the files are shown again in the client folder, what's the problem, please help me. Thanks a lot.

by the way, I use the 5.1.1 sourcegear vault client.

Best Regards,
Shaogang

[Beth]

After you perform a Get, what does the status at the bottom-left say?

Can you send me or post your Vault client log? That is found at %temp%\VaultGUIclient.txt. If you post it, you'll be able to remove it later. If you email it, send it to support at sourcegear.com.

[caron007]

Hello, the problem was solved, the options seems to be set wrong in my vault client. After I unchecked the option "Show non-version-controlled files ghosted in file list" and "Show non-version-controlled folders ghosted in folder tree", the files were visible in the repository folder again.


Thanks anyway.

[Beth]

Thanks for the update.

Had you ever used the Vault Export/Import tool on the data that is in the tree that disappears? This would tell me if this is possibly similar to one other case.

[caron007]

No, I didn't use it.

[Beth]

Thanks. I hadn't seen this behavior in Vault, but I'll keep an eye out for any other users reporting the same issue.