Error saving item in Vault Pro client

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ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Error saving item in Vault Pro client

Post by ajj3085 » Sun Oct 20, 2013 9:57 am

I get an error everytime I try to save an item from within the Vault Pro 7 client application: The given key was not present in the dictionary. It doesn't matter what I try to change, I always get the error and the changes are not saved.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Error saving item in Vault Pro client

Post by lbauer » Mon Oct 21, 2013 7:01 am

What is the exact error?

I'd like to see copies of the the Vault Server log and Vault Pro log. The Vault server log is called sgvault.log and is in %windir%\temp\sgvault on the server machine.

You can find the VaultPro log at C:\Windows\Temp\SGVaultPro\vaultpro.log.

Email me at support at sourcegear.com, ATTN: Linda.

Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

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