Report menu not opening

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ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Report menu not opening

Post by ajj3085 » Sun Oct 13, 2013 6:56 pm

I'm using ie10 on Win8 and if I click the item tracking tab, the a project I see a Report tab. But nothing happens when I click or hover over it. Any ideas?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Report menu not opening

Post by lbauer » Mon Oct 14, 2013 7:24 am

You may need to install Report Viewer:

http://support.sourcegear.com/viewtopic ... 47&t=21867

Let me know if this does not resolve the problem.
Linda Bauer
SourceGear
Technical Support Manager

ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Re: Report menu not opening

Post by ajj3085 » Mon Oct 14, 2013 3:58 pm

lbauer wrote:You may need to install Report Viewer:

http://support.sourcegear.com/viewtopic ... 47&t=21867

Let me know if this does not resolve the problem.
This doesn't fix the issue; all that happens is the URL has a # appended to it, but I can't select a report to run.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Report menu not opening

Post by lbauer » Mon Oct 14, 2013 4:05 pm

Email me at support at sourcegear.com attn: Linda and we'll take a closer look.
Linda Bauer
SourceGear
Technical Support Manager

ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Re: Report menu not opening

Post by ajj3085 » Mon Oct 21, 2013 7:05 pm

lbauer wrote:Email me at support at sourcegear.com attn: Linda and we'll take a closer look.
FYI, on a clean install of Win8.1 with IE11, the menu seems to work fine.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Report menu not opening

Post by lbauer » Tue Oct 22, 2013 8:51 am

On an existing installation, clearing the browser cache might help: Use Ctrl-F5.
Linda Bauer
SourceGear
Technical Support Manager

ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Re: Report menu not opening

Post by ajj3085 » Sat Oct 26, 2013 9:44 am

lbauer wrote:On an existing installation, clearing the browser cache might help: Use Ctrl-F5.
It doesn't; as I've already state above clearing the cache has no impact. And I'm certain the cache is clear because I can replicate on a clean install of Win8 with IE10 (fully patched).

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Report menu not opening

Post by lbauer » Mon Oct 28, 2013 6:49 am

I'll try to reproduce this. This is only on IE 10 on Windows 8?
Linda Bauer
SourceGear
Technical Support Manager

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