Installation Error... Code 402

[aldersp]

I am trying to install VaultPro 6.1 on SQL Server 2012, running on Win8 Pro in a VM Workstation 9 VM and get the following error (taking from the VaultPro_Install log)...

Read master_ddl.sql from our resources.
substituting collation for master_ddl.sql with collation SQL_Latin1_General_CP1_CI_AS
Creating the SourceGear master database...Error executing SQL command in master_ddl.sql-------
CREATE DATABASE [sgmaster] COLLATE SQL_Latin1_General_CP1_CI_AS
--------
CREATE DATABASE permission denied in database 'master'.
CreateDatabase Error2: CREATE DATABASE permission denied in database 'master'.
Vault Professional Setup is exiting due to a failure or cancellation. Error Code = 402
CREATE DATABASE permission denied in database 'master'.
Vault Professional Setup is exiting due to a failure or cancellation. Error Code = 402ExitCode on exit: 402

I am logged on as an admin. This is a clean install with all updates applied before trying to install VaultPro. I can manually create a DB using Management Studio. Any ideas anyone?

Many thanks

[lbauer]

Try launching the installer from a command prompt running as Administrator. Even though you are logged in as administrator, the installer may not be getting adequate rights to access the database.

http://www.softwareok.com/?seite=faq-Windows-8&faq=7

When you've opened cmd.exe, cd to the Vault installer directory and type the name of the installer and hit return. The Vault installer .msi will run as Administrator.

[aldersp]

Perfect! That's done it!

Many thanks!

[lbauer]

Thanks for the update. That's good news. : )

Let me know if we can be of assistance in the future.