SOS 4.0.2 Client crashes randomly

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joshblair
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Joined: Wed Sep 22, 2004 10:36 am
Location: Golden, CO
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SOS 4.0.2 Client crashes randomly

Post by joshblair » Tue Oct 26, 2004 10:32 am

Hi,

I use a SOS 4.0.2 client on XP SP1 against a 3.5 SOS Server. The client crashes randomly when a interact between SOS and a web-based bug reporting and transmittal system.

My boss uses the 3.5 SOS client and this web-based bug reporting system with no trouble.

Can I unistall 4.0.2 and reinstall 3.5 without any repercussions?

Thanks,

Josh Blair
Josh Blair
Golden, CO

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Oct 26, 2004 11:07 am

Yes, you can uninstall the SOS 4.0.2 client and install the 3.5 client. Although SOS 4.0.2 can connect to SOS 3.5.3 servers, we don't recommend this for a long term solution as there are incompatibilities with certain operations, such as Get by Label. Plus you lose most of the new features and bug fixes if you don't have an SOS 4.0.2 Server.
Linda Bauer
SourceGear
Technical Support Manager

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Oct 26, 2004 11:08 am

Yes, you can uninstall the SOS 4.0.2 client and install the 3.5 client. Although SOS 4.0.2 can connect to SOS 3.5.3 servers, we don't recommend this for a long term solution as there are incompatibilities with certain operations, such as Get by Label. Plus you lose most of the new features and bug fixes if you don't have an SOS 4.0.2 Server.
Linda Bauer
SourceGear
Technical Support Manager

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