.NET version required for Vault 5.1.1

[scaiferw]

Can you tell me the system requirements for Vault 5.1.1? We're having a problem and want to be sure that we have the right pre-requisites. In particular, we suspect that the .net framework may not be the right version. We just don't know the version required.

Thanks,

Rob

[Beth]

Vault 5.1.1 should only require the 2.0 .NET framework.

What is the issue?

[scaiferw]

We're unable to access the admin console. We know IIS is running, but troubleshooting it is difficult because it's on a sequestered system with extremely tight security protocols. One of our server people who is troubleshooting it has asked what the .net requirement is, so I'll pass that along.

Thanks,

Rob

[Beth]

What is the OS of the server?

At a browser, try the URL http://<your Vault server>/vaultservice/index.html. If that doesn't come up, then the .NET framework isn't the issue.

Besides the 2.0 .NET framework being installed, it needs to be set to be used by vaultservice. It also needs to be allowed by the IIS. Once I know the OS, I can say how to set these settings.

[scaiferw]

It's Win2003.

We've been getting a response on /vaultservice/, that's how I knew that IIS was running, but the aspx side of things hasn't been responding.