Losing connection

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myalo

Losing connection

Post by myalo » Sun Oct 10, 2004 5:27 pm

SourceOffSite 3.5.3 losing connection if idle for a few minutes. Why? How to change?
Thanks

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Oct 11, 2004 8:08 am

It's possible that a firewall or similar device is closing the connection after a certain period of time if there is no traffic.

You could change your firewall settings or you could use the keep-alive signal in the Windows Client. This setting is in Tools->Options->General.

However, this feature does not work properly if you're using the IDE (integrated client in VS.NET) for SOS 3.5.3.

The bug was fixed in SOS 4.0.
Linda Bauer
SourceGear
Technical Support Manager

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