Exception during Login: Access is denied.

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wizake
Posts: 1
Joined: Wed Sep 22, 2004 5:08 am

Exception during Login: Access is denied.

Post by wizake » Wed Sep 22, 2004 5:14 am

I've just installed the SourceOffsite Server and Client, and I'm having problems. When I try to connect to the server, after entering username/password I receive an error message saying: "Could not connect to the SourceSafe database."

In the error log i have this:

9/22/2004 11:23:15 AM - Number of licenses configured: 10
9/22/2004 11:23:15 AM - SourceSafe Initialization file(s) located at:
9/22/2004 11:23:15 AM - D:\Sites\VSS\srcsafe.ini

9/22/2004 11:23:15 AM - zippy is attempting to listen for connections on secure port 8081
9/22/2004 11:23:15 AM - zippy is attempting to listen for connections on unsecure port 8080

9/22/2004 11:23:15 AM - Waiting for a connection....secure = True
9/22/2004 11:23:15 AM - Waiting for a connection....secure = False
9/22/2004 11:23:23 AM - Connection accepted from 10.0.0.28:2174 on local address 10.0.0.4:8080, session id is 1.
9/22/2004 11:23:29 AM - 1: Exception during Login: Access is denied.

I have tried to install both the server and the client on my local machine, and it works. I also could connect to another machine... just not on the local server here.

Anybody has any ideeas ?
Thanks !

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Sep 24, 2004 8:27 am

Are you using the same SourceSafe database, even though you have different SOS Servers?

On the SOS Server where access is denied, it's possible the account used by the SOS Server service doesn't have adequate permissions to access the VSS directory or the database.

Check to see how the server service and Server Manager configurations differ from machine to machine to determine what might be different in the machines from which the SOS Server works and doesn't work.
Linda Bauer
SourceGear
Technical Support Manager

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