Lost labels when importing from SourceSafe

[thale013]

I'm having problems with labels being dropped on files when I import from SourceSafe to SourceGear. Output from VSS Import:

Label Verification: The label V05.01.03C was not imported because of the VSS error "File "$/Process Automation/DbServices/L3Logger" not found"
Label Verification: The label V06.03.00C was not imported because of the VSS error "File "$/Process Automation/DbServices/L3Logger" not found"
Label Verification: The label V06.03.01C was not imported because of the VSS error "File "$/Process Automation/DbServices/L3Logger" not found"
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And on and on on for many different projects....
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It looks like this is occuring because in the past these folders were renamed. Is this a known bug? Is there a workaround for it?

[lbauer]

We'd like to see a copy of the import log. It's in the VSS Import tool directory. Send the log zipped up to support at sourcegear.com attn: Linda. Include a link to this forum post.

[thale013]

Sent log file from import

[lbauer]

I tested labeling a folder in SourceSafe, then renaming the folder and labeling it again. It imported with no errors.

In your case, I'm seeing a lot of server errors related to the label import. Could you send me a copy of the Vault server log for the time of the VSS import? It's called sgvault.log and is in %windir%\temp\sgvault on the server machine. Send the log zipped up to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.

Committing Label Contents
Exception during label import $/Process Automation (PAS V05.00.00C) : System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at VaultServiceAPILib.VaultServiceAPI.PromoteLabelItems(Int32 nUserID, Int32 nRepID, String strItemPath, Boolean bTrackChanges, Int64 nLabelID, String strLabelName, VaultLabelPromotionItem[] vlpi, VaultDateTime importLabelDate, Boolean bIsImport, VaultDateTime& dtLastChange, Int32& nIdxFailed, String& strRootPathConflict)
at VaultService.VaultService.ImportPromoteLabelItems(Int32 nRepID, String strItemPath, Int64 nLabelID, String strLabelName, VaultLabelPromotionItem[] vlpi, VaultDateTime labelDate, VaultDateTime& dtLastChange, Int32& nIdxFailed)

[thale013]

Log file sent