Client Login Failure

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llsmith
Posts: 1
Joined: Thu Sep 09, 2004 8:28 am

Client Login Failure

Post by llsmith » Thu Sep 09, 2004 8:43 am

I am attempting to evaluate the Source OffSite product and am having problems logging in through the client. The error that the client returns is:

The server was unable to connect to the SourceSafe database.

Check your server's logfile for more information.


In the server log file the following entry is logged:

9/9/2004 9:19:30 AM - ****************************************************
9/9/2004 9:19:30 AM - SourceOffSite Server 4.0.0 Professional - With Cryptography

9/9/2004 9:19:30 AM - CurrentCulture is en-US.

9/9/2004 9:19:31 AM - Server Information
9/9/2004 9:19:31 AM - Operating System: Microsoft Windows 2000 Server
9/9/2004 9:19:31 AM - Service Pack: 4.0
9/9/2004 9:19:31 AM - OS Version: 5.0.2195
9/9/2004 9:19:31 AM - Locale: Ox0409
9/9/2004 9:19:31 AM - OSLanguage: 1033
9/9/2004 9:19:31 AM - Total Physical Memory: 1.12 GB
9/9/2004 9:19:31 AM - Time Zone: (GMT-06:00) Central Time (US & Canada)
9/9/2004 9:19:31 AM -
9/9/2004 9:19:31 AM - SSAPI.dll Information:
9/9/2004 9:19:31 AM - Location: file:///C:/Program Files/SourceOffSite Server/Interop.SourceSafeTypeLib.DLL
9/9/2004 9:19:31 AM - DisplayName: Interop.SourceSafeTypeLib, Version=5.1.0.0, Culture=neutral, PublicKeyToken=null
9/9/2004 9:19:31 AM -
9/9/2004 9:19:31 AM - Started at 9/9/2004 9:19:31 AM

9/9/2004 9:19:31 AM - General logging level is Error. Method logging is Disabled.

9/9/2004 9:19:31 AM - Number of licenses configured: 10
9/9/2004 9:19:31 AM - SourceSafe Initialization file(s) located at:
9/9/2004 9:19:31 AM - C:\SourceSafe\CarlsonCraft\srcsafe.ini

9/9/2004 9:19:31 AM - cc2k1 (172.25.75.50) is attempting to listen for connections on unsecure port 8080

9/9/2004 9:19:31 AM - Waiting for a connection....secure = False
9/9/2004 9:21:44 AM - Connection accepted from 192.168.94.230:1549, session id is 1.
9/9/2004 9:21:51 AM - 1: Exception during Login: COM object with CLSID {783CD4E4-9D54-11CF-B8EE-00608CC9A71F} is either not valid or not registered.
9/9/2004 9:21:51 AM - 1: COM object with CLSID {783CD4E4-9D54-11CF-B8EE-00608CC9A71F} is either not valid or not registered.

corey
Posts: 250
Joined: Tue Dec 30, 2003 10:13 am

Post by corey » Thu Sep 09, 2004 10:04 am

There seems to be a problem with the SourceSafe Automation component on your SourceOffSite Server machine. See the following article for more information:

http://support.sourcegear.com/viewtopic.php?t=255
Corey Steffen
SourceGear LLC

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