4.2 GUI Branch on file

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five0.4tluv
Posts: 16
Joined: Wed Jan 13, 2010 3:48 pm

4.2 GUI Branch on file

Post by five0.4tluv » Wed May 04, 2011 12:54 pm

User getting

Operation failed: Branch $/XXX/XXX/filename.nmc

no other data to indicate the error. another user can do the branch without issue.

Beth
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Re: 4.2 GUI Branch on file

Post by Beth » Wed May 04, 2011 12:58 pm

Can you look in the Vault server log found at %windir%\temp\sgvault\sgvault log to see if any errors are reported there?

Also, check the user's client-side log found at %temp%\vaultguiclient.txt.
Beth Kieler
SourceGear Technical Support

five0.4tluv
Posts: 16
Joined: Wed Jan 13, 2010 3:48 pm

Re: 4.2 GUI Branch on file

Post by five0.4tluv » Wed May 04, 2011 1:07 pm

this is SourceOffsite, not Vault

Beth
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Re: 4.2 GUI Branch on file

Post by Beth » Wed May 04, 2011 1:54 pm

Sorry about that. The SourceOffSite server log is found in the same directory SourceOffSite is installed to and called log.txt. Any errors there?
Beth Kieler
SourceGear Technical Support

five0.4tluv
Posts: 16
Joined: Wed Jan 13, 2010 3:48 pm

Re: 4.2 GUI Branch on file

Post by five0.4tluv » Wed May 04, 2011 2:10 pm

yes. it shows the users ip connecting, assigns a session id. the error for the session id shows the session does not have access rights.

the user can check-out, check-in and everything else to the file.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: 4.2 GUI Branch on file

Post by Beth » Wed May 04, 2011 3:33 pm

It's possible that permissions are restricted in Visual SourceSafe. Check the VSS admin tool under Tools - Options - Project Rights and under Tools - Rights Assignment for User. In order to branch, the user needs Add/Rename/Delete permissions.
Beth Kieler
SourceGear Technical Support

five0.4tluv
Posts: 16
Joined: Wed Jan 13, 2010 3:48 pm

Re: 4.2 GUI Branch on file

Post by five0.4tluv » Thu May 05, 2011 12:10 pm

that was it, thanks.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: 4.2 GUI Branch on file

Post by Beth » Thu May 05, 2011 3:55 pm

Thank you for the update.
Beth Kieler
SourceGear Technical Support

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