Server installation problem on Windows 7 64 bit

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ralmond
Posts: 2
Joined: Mon Nov 01, 2010 1:07 am

Server installation problem on Windows 7 64 bit

Post by ralmond » Mon Nov 01, 2010 1:32 am

I am running SQL Server Express on a Dell 64 bit machine running W7. IIS 7 is installed, as is ASP.NET. When I try to install from VaultServer64_5_0_3_18802.msi I eventually get the "failed" message as shown at the end of the appended log file.

I am an expert in neither SQL Server nor IIS (I need them only for Vault at this stage), so the problem could well be quite elementary.

Thanks in advance!


vault_install.log:

Log started at 1 Nov 2010 - 18.00.27

Custom action assembly location: C:\inetpub\wwwroot\VaultService\bin\CustomActionExe.exe
Custom Action version: 5.0.3

FileVersionInfo: File: C:\inetpub\wwwroot\VaultService\bin\CustomActionExe.exe
InternalName: CustomActionExe.exe
OriginalFilename: CustomActionExe.exe
FileVersion: 5.0.3.18802
FileDescription:
Product:
ProductVersion: 5.0.3.18802
Debug: False
Patched: False
PreRelease: False
PrivateBuild: False
SpecialBuild: False
Language: Language Neutral


The commandline args as passed in to us:

/TARGETDIR=C:\inetpub\wwwroot\VaultService\
/TARGETDIR2=C:\inetpub\wwwroot\Fortress\
/WEBDAV=C:\inetpub\wwwroot\SgDav\
/PARAMS=
/DROPDB=
/UPGRADE=
/ADMINPW=
/SQLSERVER=
/WINAUTH=1
End commandline args.

Found local name of NT AUTHORITY\NETWORK SERVICE for Network Service account.
See if we need to do an upgrade or an install...Configuring your new Vault Installation
Entered CreateCryptoRegistryValues.
CreateCryptoRegistryValues completed successfully.
Found SOFTWARE\Wow6432Node
Requesting the IIS Process User...Found local name of NT AUTHORITY\NETWORK SERVICE for Network Service account.
Running IIS7 configration program...
Calling IIS7 configurator located at "C:\inetpub\wwwroot\VaultService\bin\IIS7Setup.exe"
IIS7 configuration arugments are vi "C:\Users\Develop\AppData\Local\Temp\vault_install.log" "C:\inetpub\wwwroot\VaultService" "C:\inetpub\wwwroot\VaultService\VaultShadowFolder"
Entered GetServerBindings()
Subkey is open
Exit GetServerBindings()
Requesting Vault Admin user password... Hashing the admin pw
OK
Connecting to the SQL Server...ConnectToDatabase() failed: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)
dialog result for uninstall is: Cancel
Cancelled.
Cancelling Server Configuration per your request!
ExitCode on exit: -100

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Server installation problem on Windows 7 64 bit

Post by lbauer » Mon Nov 01, 2010 9:56 am

Try this:

SQL Server Express is installed as an instance, so your connection string should be .\SQLEXPRESS or <machinename>\SQLExpress instead of (local) in the SQL Server Setup portion of the installation.
Linda Bauer
SourceGear
Technical Support Manager

ralmond
Posts: 2
Joined: Mon Nov 01, 2010 1:07 am

Re: Server installation problem on Windows 7 64 bit

Post by ralmond » Tue Nov 02, 2010 5:40 am

Many thanks. That's all the problem was. :)

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Server installation problem on Windows 7 64 bit

Post by lbauer » Tue Nov 02, 2010 7:53 am

Thanks for the update. That's good news. : )

Let me know if we can be of assistance in the future.
Linda Bauer
SourceGear
Technical Support Manager

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