Can't create Shadow Folders

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ecobb
Posts: 28
Joined: Tue Apr 27, 2010 9:23 am

Can't create Shadow Folders

Post by ecobb » Wed May 05, 2010 3:00 pm

I'm having a problem trying to to create Shadow Folders, I can't get the service to pull up in the Fortress web admin. Every time I try, I get the error shown in the first screen shot below. I noticed that the url is using "localhost", so just for testing I changed it to the full domain (although they both point to the default website on the local server). That gave me the second error shown below.

Finally, I copied and pasted the url into another browser window and that gave me the third screen shown below, which just gives me a bunch of API info. I was under the impression that the Shadow Folders link in Fortress went to some type of interface to create/edit Shadow Folders.

Any ideas? Am I missing something?
shadow-error-1.png
shadow-error-1.png (56.51 KiB) Viewed 2800 times
shadow-error-2-b.png
shadow-error-2-b.png (82.72 KiB) Viewed 2800 times
shadow-error-3.png
shadow-error-3.png (62.99 KiB) Viewed 2800 times
My work is a game, a very serious game. - M. C. Escher

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Can't create Shadow Folders

Post by Beth » Wed May 05, 2010 4:27 pm

Check your web.config for your shadow folder service and see if it has a shadow cache set up. Try using the directions posted here: http://support.sourcegear.com/viewtopic ... 13&t=11576. On some machines, I find that using something like C:\VaultShadowCache works better for a cache folder than the path listed in the config file.
Beth Kieler
SourceGear Technical Support

ecobb
Posts: 28
Joined: Tue Apr 27, 2010 9:23 am

Re: Can't create Shadow Folders

Post by ecobb » Thu May 06, 2010 9:22 am

Thanks Beth!

It still initially tries to connect to the "localhost" site as shown in the first screen shot, but after I change the url everything works great.
My work is a game, a very serious game. - M. C. Escher

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Can't create Shadow Folders

Post by Beth » Thu May 06, 2010 12:22 pm

Thank you for the update. I'm happy to hear you are working.
Beth Kieler
SourceGear Technical Support

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