Unable to Connect

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btd
Posts: 324
Joined: Fri May 13, 2005 1:50 pm

Unable to Connect

Post by btd » Tue Jan 05, 2010 7:32 am

I have installed Vault server and client (v3.1.6) successfully.
But when I try and logon to Vault Client I am getting folloiwng error.

Can you advise on what to do?

Note: I know Vault 3.1.6 is not the current version but I'm installing this on test server so I can UPGRADE to latest version.


Unable to connect to http://pwruatweb1/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The request failed with HTTP status 401: Unauthorized.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Unable to Connect

Post by lbauer » Tue Jan 05, 2010 8:14 am

What operating system is the Vault server installed on?
Linda Bauer
SourceGear
Technical Support Manager

btd
Posts: 324
Joined: Fri May 13, 2005 1:50 pm

Re: Unable to Connect

Post by btd » Tue Jan 05, 2010 1:19 pm

I figured it out. All is well.

Thanks

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Unable to Connect

Post by lbauer » Thu Jan 07, 2010 10:20 am

Thanks for the update. Since you are several versions out of date, we recommend upgrading in stages. Please review this before you upgrade:

http://support.sourcegear.com/viewtopic ... 13&t=11648&
Linda Bauer
SourceGear
Technical Support Manager

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