Bug using automatic proxy and proxy.pac/wpad.dat

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CraigNicholson
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Bug using automatic proxy and proxy.pac/wpad.dat

Post by CraigNicholson » Tue Oct 20, 2009 6:24 am

My developer machines do not have direct access to the web. To access all Internet web sites a proxy server is required. Vault Client 2.x -> 5.0.1 can get to the web when a manual proxy server is configured under Internet Explorer or in the Vault Client itself. However when Internet Explorer is configured to "Automatically detect settings" then Vault Client is unable to check for new versions as it doesn't use a proxy server.

It seems that Vault Client is not using the Internet Explorer proxy server lookup functionality properly even though its configured to use the same proxy server as Internet Explorer.

lbauer
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Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Bug using automatic proxy and proxy.pac/wpad.dat

Post by lbauer » Tue Oct 20, 2009 6:48 am

Thanks for the report. Is the main problem that you don't get the Vault version check or are there other connectivity issues? Let us know and we'll look into this.
Linda Bauer
SourceGear
Technical Support Manager

CraigNicholson
Posts: 47
Joined: Tue Mar 23, 2004 3:54 pm
Location: South Africa
Contact:

Re: Bug using automatic proxy and proxy.pac/wpad.dat

Post by CraigNicholson » Wed Feb 03, 2010 3:59 pm

The problem is with the version check. All other HTTP/HTTPS functions work OK.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Bug using automatic proxy and proxy.pac/wpad.dat

Post by lbauer » Thu Feb 04, 2010 1:00 pm

The version.xml request is sent via HTTP on port 80. The URL is http://sourcegear.com/vault/version.xml. If you can get your browser to display the version, that should help in your troubleshooting.
Linda Bauer
SourceGear
Technical Support Manager

CraigNicholson
Posts: 47
Joined: Tue Mar 23, 2004 3:54 pm
Location: South Africa
Contact:

Re: Bug using automatic proxy and proxy.pac/wpad.dat

Post by CraigNicholson » Thu Feb 04, 2010 1:09 pm

The problem is not the browser, its with the Vault Client. It seems to bypass the system proxy settings when a WPAD file is used. No machine in my network is permitted to get out onto the Internet directly - its only through an elective web proxy.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Bug using automatic proxy and proxy.pac/wpad.dat

Post by lbauer » Thu Feb 04, 2010 4:30 pm

In checking with our developers, it appears we don't support this type of configuration. I've logged feature request 15222 for this functionality.
Linda Bauer
SourceGear
Technical Support Manager

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