Shelve Problems Using 5.0.0 and 5.0.1
Moderator: SourceGear
Shelve Problems Using 5.0.0 and 5.0.1
I am having problems with Shelve. If I press Shelve All with all selected files and presses the OK nothing happens. No messages nothing. If I select fewer files, shelve works as expected. What can I do? This has been tested and confirmed with both Vault Server/Client 5.0.0 and 5.0.1.
Re: Shelve Problems Using 5.0.0 and 5.0.1
Does this happen if certain files are in the shelveset or do you always experience this when you select Shelve All, no matter what number/types of files are in shelveshet?
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager
Re: Shelve Problems Using 5.0.0 and 5.0.1
Could you please send us your Vault server log file and your
Vault client log? It's possible that something helpful could be logged there.
Vault client log? It's possible that something helpful could be logged there.
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Re: Shelve Problems Using 5.0.0 and 5.0.1
More feedback regarding the UI: In the Shelve dialog after selecting Shelve All: I press the OK button. I See the hourglass mouse cursor for something like 0.1 seconds and control returns to the dialog. No error messages is shown. And nothing happens.
I have attached the client log.
No entries in the server log from my computer.
I have attached the client log.
No entries in the server log from my computer.
- Attachments
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- VaultGUIClient.txt
- Client log
- (522.42 KiB) Downloaded 230 times
Re: Shelve Problems Using 5.0.0 and 5.0.1
I would like to take troubleshooting this issue offline. Could you please email support at sourcegear.com ATTN: jeremy with a link to this thread.
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Re: Shelve Problems Using 5.0.0 and 5.0.1
The problem turned out to be caused by shelving an add file operation when the file had already been added in Vault. By unchecking the unneeded add file, the shelveset behaved correctly.
In the 5.0.2 version, a better error message will be shown in this case.
In the 5.0.2 version, a better error message will be shown in this case.
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