shadow folder sometimes works and sometimes doesnt

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IrishManInUSA
Posts: 6
Joined: Fri Aug 21, 2009 7:06 am

shadow folder sometimes works and sometimes doesnt

Post by IrishManInUSA » Fri Aug 21, 2009 8:39 am

I am using VS 2005 and when I check files in, sometimes the files automatically go to the folder that I have the shadow set up on, and sometimes they dont. And it seems to only happen when they are new files that I add to VS when this seems to work. If they have been in there for a while, then that is when they don't seem to go across. Any ideas on what could be causing this in Vault.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: shadow folder sometimes works and sometimes doesnt

Post by Beth » Fri Aug 21, 2009 8:44 am

The place to start will be in your logs. On your server, go to C:\Windows\temp\sgvault\sgvault.log and C:\Windows\temp\sgfortress\fortress.log. Check those for errors. Could you either post the logs here (you can remove them when we're finished) or send them in an email to support at sourcegear.com (attn: Beth) with a link to this forum thread?
Beth Kieler
SourceGear Technical Support

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