Migrated servers then I broke Vault.

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maelin
Posts: 1
Joined: Tue Jun 02, 2009 9:55 am

Migrated servers then I broke Vault.

Post by maelin » Wed Jun 03, 2009 1:55 pm

Technical Information:

Code: Select all

Client Information
    Vault Client Version: 4.1.3.18336
    .Net Framework Version: 2.0.50727.3074
    Operating System: Microsoft® Windows Vista™ Business 
    Service Pack: 1.0
    OS Version: 6.0.6001
    Total Physical Memory: 8 GB
    Time Zone: (GMT-06:00) Central Time (US & Canada)
    
Server Information
    Vault Server Version: 4.1.4.18402
    .Net Framework Version: 2.0.50727.3053
    Operating System: Microsoft® Windows® Web Server 2008 
    Service Pack: 1.0
    OS Version: 6.0.6001
    Timezone: (GMT-06:00) Central Time (US & Canada)
    SQL Version: Microsoft SQL Server 2005 - 9.00.3042.00 (X64) 
        	Feb 10 2007 00:59:02 
        	Copyright (c) 1988-2005 Microsoft Corporation
        	Standard Edition (64-bit) on Windows NT 6.0 (Build 6001: Service Pack 1)
    
License Information
    1 serial number(s):
        1 of 1: 3 full users, permanent
Situation:
I'm in the middle of moving our source control from an old server to a new server.
Once finished, I started going through a few sanity checks when I noticed that every option under "Admin" ->"Source Control Repositories:" except for "Statistics" returns the following error:
Error
Object reference not set to an instance of an object.
I've attached the latest log file.

Thanks for any assistance

~Brandon

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Migrated servers then I broke Vault.

Post by Beth » Wed Jun 03, 2009 4:29 pm

The most common error is installing before putting the database into place. Did you have the database where you needed it to be first? Did you include both the sgmaster and the sgvault databases?

Once the databases are in place, then you can install Vault.

If this doesn't describe what happened, then I'll need more details, such as when you get the error (what actions are you performing), and maybe attach the log you mentioned.
Beth Kieler
SourceGear Technical Support

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