Vault Install Help: ASP Pages Not Loading

[Sonrisante]

Hi.

I've been through the forum messages here and am pretty sure my problem is MSDTC-related, but I can't find anything to do about it.

I downloaded the most recent Vault Server Install today. I installed IIS, and since I already had .NET frameworks 1.0-3.5 installed, I had to run:

Code: Select all

aspnet_regiis -u
aspnet_regiis -i

I can't load any asp pages whatsoever. I used a microsoft article to troubleshoot my asp/iis setup, and can't get through it due to one of my troubles.

When looking at component services, the "My Computer" icon has a red arrow, and any DTC activity results in "Cannot connect to My Computer".

In searching this error, any number of other posts suggest various things, none of which work (mostly resulting in an error 8004e00f). I think I probably need to uninstall and reinstall DTC, but I can't find how to do that.

My "server" box is my workstation: XP 2002 SP3 (Media Center Edition, which may be a problem in itself).

The only reason I need a server at all is because that's the way you ship it; if you have a single-user version of your app that I can use on my workstation I would go for that.

Thanks in advance for any help you can suggest for me.

[lbauer]

Lots going on here, not all of it Vault related.

When you ran this command, aspnet_regiis -i did you run it against a specific framework version? Vault uses the 2.0 framework.

The proper command would be:

C:\Windows\Microsoft.NET\framework\v2.0.50727\aspnet_regiis -i


Can you connect to SQL Server using SQL Server Management Studio, or Transact SQL commands?
If you can connect, do you have an sgvaultuser sgmaster database?

If there's a problem with SQL Server accepting connections, that needs to be fixed before Vault can install and run.

[Sonrisante]

Hi Linda:

Thanks for your reply. Somehow I missed it and am just now seeing it. I promise I wasn't intentionally ignoring your assistance.

Yes, I ran aspnet_regiis -u and -i (both) from the 2.0 framework folder. I'm not sure if that's enough to run it against that framework... since they are stacked on top of each other, I'm assuming it somehow knows what to mess with.

I have that same EXE file in the following folders:

• C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705
• C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
• C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727

I also have frameworks 3.0 and 3.5 installed on this machine. I'm assuming that doesn't make a difference.

In answer to your second question, I can connect to SQL Server just fine using sql server management studio. There are two new databases created by the install procedure: sgmaster and sgvault. I don't have an sgvaultuser database. COMPNAME\ASPNET is listed as a user in both databases, each with a role of db_owner.

I have been using SQL Server on this computer for many years, and continue to do so, so whatever is causing this problem has not affected my other SQL Server connections or databases.

Happy Thanksgiving!
Bob

[lbauer]

I'd suggest uninstalling Vault Server, then re-installing. If you still get errors, let me know error messages you are getting and what you are doing in Vault when you get these errors. Also send me the Vault_install.log from your user's temp directory, %temp%.

Send the screenshots and log zipped up to support at sourcegear.com, Attn: Linda.