SOS requires a restart to work

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tonypeter
Posts: 2
Joined: Fri Sep 05, 2008 12:41 pm

SOS requires a restart to work

Post by tonypeter » Fri Sep 05, 2008 12:47 pm

Hi,

We have migrated to a new windows server 2003. We are running VSS 6.0 and SOS 4. The real time sceanrio is, after we leave for the day and come back the next day it requires a restart of SOS Server for the client to work. Could you let us know what settings should I look out for.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: SOS requires a restart to work

Post by Beth » Fri Sep 05, 2008 1:33 pm

Could you either post or send me your SOS server log? The SOS log file (log.txt) is located on the machine where the SOS server resides in this path C:\Program Files\SourceOffSite Server. If you email it, send it to support at sourcegear.com with a link to this thread.

Could you tell me the exact Automation Component Version you have? There were many created for VSS 6.0.

What exact version of SOS are you on? (4.2, 4.1.2, 4.0, other???)

If this happens again, try just restarting the SOS service instead of the entire server.
Beth Kieler
SourceGear Technical Support

tonypeter
Posts: 2
Joined: Fri Sep 05, 2008 12:41 pm

Re: SOS requires a restart to work

Post by tonypeter » Mon Sep 08, 2008 7:40 am

SOS Version 4.0.2
VSS Version 6.0 with Service Pack 6

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: SOS requires a restart to work

Post by Beth » Mon Sep 08, 2008 3:37 pm

Would you be willing to consider an upgrade to SOS 4.2 (unless that's the version you meant). If you are on 4.0.2, that's pretty old and you are missing out on some fixes that could potentially take care of this.
Beth Kieler
SourceGear Technical Support

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