Object reference error during Import

jdavidi · Post by **jdavidi** » Tue Nov 07, 2006 10:23 am

Hi Jeff,

Sorry if my 10/31 reply wasn't clear, but yeah, we're still mystified by the CheckSum error problem during the VSS imports.

Item A) We're not importing across a network--the VSS dbs that we archive from are restored into a new separate VSS db that's also on the vault server, Analyze.exe'd, and then imported into Vault. We can try "localhost" for the next run, but given that we've had sucessful import runs with the server set to ENGVAULT (our Vault server name) I'm not sure it's that.

Item B) I deleted the client cache that was on the server, and reattempted both the VSS import (received the CheckSum errors previously described midway through the import) and the Vault Folder Export (received the same Object reference error at the same point as previously described).

Item C) I've been given the go-ahead to give you guys any files you'd need. We're working on shrinking our Vault database down to a manageable size--I should have that later this afternoon. I can also send a VSS archive you could use to try to reporduce the CheckSum errors problem, and the Object reference error with the Import/Export tool should be reproduceable with the vfe file I sent last week.

Assuming Item C is the route we're going, how will we get you these files--via secure FTP or would we need mail them on DVD?

Thanks so much,

-jdavidi

Post by **jclausius** » Tue Nov 07, 2006 10:51 am

You can upload a file by anonymous FTP to ftp.sourcegear.com. Place the file in the /incoming/ directory as you will have rights to place the file there, but not read. You can also zip / password protect any files.

Otherwise you can send files on DVD or CD.

Let me know how you would want to proceed.

jdavidi · Post by **jdavidi** » Tue Nov 07, 2006 2:33 pm

OK! I've got a ZIPped package together with the vfe, ssa, and sgvbak files, plus a readme. It's just under 3 GB compressed.

If this size isn't an issue, is there a particular directory on the FTP site you'd have me drop it in?

--jdavidi

jdavidi · Post by **jdavidi** » Tue Nov 07, 2006 2:34 pm

Whoops, forgot to mention that I couldn't find the /incoming directory mentioned in your last post.

Post by **jclausius** » Tue Nov 07, 2006 2:38 pm

See me previous note - ftp://ftp.sourcegear.com if you list the director of /, you will see an incoming/ directory. Note, some browsers will not show the directory, only an FTP client.

[edit]For browsers - just add the /incoming[/edit]
[edit]For best results, use a standard FTP client.[/edit]

jdavidi · Post by **jdavidi** » Tue Nov 07, 2006 2:38 pm

I just see "encryption" and "pub"

jdavidi · Post by **jdavidi** » Tue Nov 07, 2006 3:12 pm

Thanks; it's on its way. ETA 7 PM 11/7/06

Post by **jclausius** » Fri Nov 10, 2006 9:11 am

When you get a chance, can you send the passwords to extract the files. Use the Private Message (PM) or email buttons below to contact me.

Thanks.

jdavidi · Post by **jdavidi** » Tue Nov 28, 2006 7:06 am

Howdy,

Any luck on the debugging front?

--jdavidi

Post by **jclausius** » Tue Nov 28, 2006 11:34 am

The .zip file in the FTP incoming directory will not unzip, and seems to be corrupted. Can you re-transmit, and re post to this thread once it has finished?

jdavidi · Post by **jdavidi** » Tue Nov 28, 2006 1:12 pm

Corrupt?! <PORN SPAM>

Re-transmission is underway. Zip file was created with WinZip 10--do you guys have access to that version? Could it be a fake corruption message? I've seen older versions throw errors with the word "unsupported" in them when trying to extract newer zips.

Is there a version of Winzip you'd prefer I use (assuming my I.S. guys can locate a copy)

Thanks,

--jdavidi

GregM · Post by **GregM** » Tue Nov 28, 2006 1:38 pm

If you have WinZip 10, there's a new compression option that isn't readable by older versions. You can set the compression to "Maximum (portable)" to get a zip file that the older versions can read.

Post by **jclausius** » Tue Nov 28, 2006 2:15 pm

jdavidi wrote:Corrupt?! <PORN SPAM> Re-transmission is underway. Zip file was created with WinZip 10--do you guys have access to that version? Could it be a fake corruption message? I've seen older versions throw errors with the word "unsupported" in them when trying to extract newer zips.

Is there a version of Winzip you'd prefer I use (assuming my I.S. guys can locate a copy)

Thanks,

--jdavidi

I don't think it had anything to do with the file itself, but rather with one of the destination drives. This has been cleaned up, so new uploads should be fine - including the one you started just a while ago.

Sorry I had to ask you to do this again.

jdavidi · Post by **jdavidi** » Wed Nov 29, 2006 7:04 am

Upload successful.

Post by **jclausius** » Wed Nov 29, 2006 9:39 am

OK. I have the file, and opened it with a .zip, but it is asking for a password. You can send this by email or primate message using the buttons below.