Vault Launch issue

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Moderator: SourceGear

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Sep 15, 2005 8:35 am

It's still logged as an open issue. We haven't reproduced it on our systems, so we'll probably need to get the same video card/driver used by one of the users reporting this problem.
Linda Bauer
SourceGear
Technical Support Manager

Tom

Post by Tom » Fri Sep 23, 2005 5:56 am

Since I am having the problem, can you tell me exactly what you need? I thought I already gave you the video driver and monitor?

Please advise.

Thanks
Tom

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Sat Sep 24, 2005 7:16 am

Yes, we have the information about the monitor and driver. We don't have the specific hardware in-house just yet. We do plan to investigate this display problem; however, we don't know when it might be resolved.
Linda Bauer
SourceGear
Technical Support Manager

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