Upgrade Website Annoyance

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abova
Posts: 26
Joined: Mon Mar 08, 2004 8:50 pm

Upgrade Website Annoyance

Post by abova » Fri Dec 03, 2004 3:31 pm

I upgraded my 2.x licenses, however I think it would have been a good idea to email the upgraded license information. As is I printed it out and nearly lost the printout. When I went to upgrade again I tried to get the new license number but it would not let me.

So now I have to make sure I type it in correctly when I upgrade.

To be clear, I understand why you did not let me generate new numbers more then once but I should have been able to send the license via email or something to avoid typing mistakes.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Dec 03, 2004 3:38 pm

We've had a few comments about this from users. I'll pass the info on to our Store manager.

In the meantime, users can contact sgstore@sourcegear.com if they lose track of their upgraded licenses.
Linda Bauer
SourceGear
Technical Support Manager

abova
Posts: 26
Joined: Mon Mar 08, 2004 8:50 pm

Post by abova » Fri Dec 03, 2004 3:45 pm

Yea it was made all the worse by the prompt on the "Add License Number" dialog "Paste License Number"

But let me temper my comments by saying that I love Vault!

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