I upgraded my 2.x licenses, however I think it would have been a good idea to email the upgraded license information. As is I printed it out and nearly lost the printout. When I went to upgrade again I tried to get the new license number but it would not let me.
So now I have to make sure I type it in correctly when I upgrade.
To be clear, I understand why you did not let me generate new numbers more then once but I should have been able to send the license via email or something to avoid typing mistakes.
Upgrade Website Annoyance
Moderator: SourceGear
We've had a few comments about this from users. I'll pass the info on to our Store manager.
In the meantime, users can contact sgstore@sourcegear.com if they lose track of their upgraded licenses.
In the meantime, users can contact sgstore@sourcegear.com if they lose track of their upgraded licenses.
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager