Error during rollback - Vault Standard 10.1.0.1128

[CaryFCST]

Good morning,

We are trying to rollback an object and keep receiving the following messages:

[3/1/2021 11:10:35 AM] An error occurred while trying to end a transaction.
[3/1/2021 11:10:35 AM] An exception was encountered during the transaction. Exception: 1 : Failure at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at VaultClientNetLib.ClientService.VaultService.EndTx(String strTxID, Int32 nTxAction, VaultDateTime& dtTxBegin, Int64& nNewRevision, VaultResponseItem[]& responses)
at VaultClientNetLib.VaultConnection.EndTx(String strTxID, Int64& nNewRevision, VaultResponseItem[]& responses, Int32 nAction, VaultDateTime& txBeginDate)
at VaultClientOperationsLib.ClientInstance.Commit(ChangeSetItemColl givenItems, String strChangeSetComment, Boolean keepCheckedOut, Boolean removeLocalCopy, CommitType committype, VaultDateTime dateImport, Int32 nUserIDImport, Int64& nRevID, Int32[]& retBegEndTx)
[3/1/2021 11:10:35 AM] Transaction failed
[3/1/2021 11:10:36 AM] Transaction failed

The Remote Version in the object list shows 250, but the last version in the History is 248. Version 249 seems to have disappeared.

Any suggestions of how to handle this, or what to look for?

[Tonya]

Hi Cary,

We'd like to take a look at your Vault Server log. Can you please send it over to support@sourcegear.com? The Vault Server log is in %windir%\temp\sgvault\sgvault.log on the server machine.

Thanks,

Tonya

[CaryFCST]

The log has been sent.