Client Install on Windows 10 error.
Could not access VBScript run time for custom action .
10.0.2 Install Error
Re: 10.0.2 Install Error
Hello,
My first suggestion is to try running the installer as administrator.
If that doesn't help, we have had others users resolve the issue with the following steps:
1. RUN CMD as Administrator. This is absolutely necessary, without this step it will not work.
2. Delete this registry key: HKCU\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}
2a. To do this easily, at the command prompt: REG delete "HKCU\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f
3. At the command prompt, register vbscript.dll as administrator.
3a. regsvr32 vbscript.dll
4. Run the MSI installer through the command prompt.
4a. msiexec /i <The path to the msi installer on your machine> /quiet
Let me know if the problem continues.
Thanks,
Tonya Nunn
SourceGear
My first suggestion is to try running the installer as administrator.
If that doesn't help, we have had others users resolve the issue with the following steps:
1. RUN CMD as Administrator. This is absolutely necessary, without this step it will not work.
2. Delete this registry key: HKCU\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}
2a. To do this easily, at the command prompt: REG delete "HKCU\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f
3. At the command prompt, register vbscript.dll as administrator.
3a. regsvr32 vbscript.dll
4. Run the MSI installer through the command prompt.
4a. msiexec /i <The path to the msi installer on your machine> /quiet
Let me know if the problem continues.
Thanks,
Tonya Nunn
SourceGear