Tag removal

[BigBrett]

In Fortress 10.0.2.30936 we use a tag "documented" to indicate to our help authors that documentation for a feature has been completed.

Now the help authors want to remove the tag once they have done their magic, but we can't see any way to do this.

Any suggestions ?

[Tonya]

Hello,

There is no official "delete" button or option to remove a tag but you can edit the work item/tag. When editing a work item, you can remove the context you have listed for the tag in the ticket. There is no streamlined way of accomplishing the removal of tags.

Thanks,

Tonya

[BigBrett]

We have tried removing the tag during an edit of a work item, but the tag remains. The only way we can find to get rid of it is to replace it with something else such as a space so it appears to be gone.

Please consider a better way of removing tags while editing a work item.

[Tonya]

Hello again,

I just tested out the scenario you described and confirmed a "tag" can not be deleted by simply deleting the name of the tag, it has to be replaced by another name or spaces. I will make sure to log this as a bug to be implemented in a future release.

Sorry about the inconvenience.

Tonya

[Tonya]

I wanted to get back in touch with you in regards to a possible workaround until this bug gets resolved. You can delete a tag within the GUI Client without having to replace the tag with spaces. Perhaps this is a viable option until the fix is implemented.

Tonya

[BigBrett]

Thanks for this, however the help authors only have a web licence for Fortress so have no access via the GUI client. We might however be able to make this work via some collaboration.