cannot add files and folders

[itperson]

in my machine, i cannot add files and folders, the driver cannot show my local files(sub folders), please tell me why? thanks

[Tonya]

Hello,

What version of Vault do you have installed? And what Windows version do you have installed? It's possible this is a compatibility issue.

Thanks,

Tonya Nunn
SourceGear

[itperson]

Hello,

What version of Vault do you have installed? And what Windows version do you have installed? It's possible this is a compatibility issue.

Thanks,

Tonya Nunn
SourceGear

My vault client version 4.1.4(18402), my os version is windows 10.

[Tonya]

Vault 4.x is not compatible with Windows 10. You will need to upgrade to at least Vault 8.x in order to use Windows 10.

I have copied below a link to the Vault compatibility chart for more details:

http://sourcegear.com/vault/documentati ... chart.html

If you are interested in upgrading, please contact our sales department at sales@sourcegear.com and they can assist you.

Thanks,

Tonya

[itperson]

Vault 4.x is not compatible with Windows 10. You will need to upgrade to at least Vault 8.x in order to use Windows 10.

I have copied below a link to the Vault compatibility chart for more details:

http://sourcegear.com/vault/documentati ... chart.html

If you are interested in upgrading, please contact our sales department at sales@sourcegear.com and they can assist you.

Thanks,

Tonya

OK, Thanks very much.

[jclausius]

NP