crash on pressing "Support...." button

[bobn]

I REALLY am glad you make this product, it's wonderful! It is very much needed when trying to analyse fine differences between files.

I like it so much, I wanted to donate money to it.

So I went to Help -> About diffmerge and got this:

about.diffmerge.png (29.88 KiB) Viewed 40655 times

On clicking the Support... button (I thought it would lead to a paypal button or such), I received this:

difmerge.failed.assertion.png (78.2 KiB) Viewed 40655 times

The useful information seems to be this:

Code: Select all

/build/sgdm400/Linux/x86_64/Release/wxWidgets-3.0.0-rc1/include/wx/strvararg.h(451): assert "(argtype & (wxFormatStringSpecifier<T>::value)) == argtype" failed in wxArgNormalizer(): format specifier doesn't match argument type

With backtrace:

Code: Select all

ASSERT INFO:
/build/sgdm400/Linux/x86_64/Release/wxWidgets-3.0.0-rc1/include/wx/strvararg.h(451): assert "(argtype & (wxFormatStringSpecifier<T>::value)) == argtype" failed in wxArgNormalizer(): format specifier doesn't match argument type

BACKTRACE:
[1] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[2] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[3] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[4] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[5] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[6] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[7] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[8] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[9] g_signal_emit_valist
[10] g_signal_emit
[11] g_closure_invoke
[12] g_signal_emit_valist
[13] g_signal_emit
[14] g_closure_invoke
[15] g_signal_emit_valist
[16] g_signal_emit
[17] gtk_propagate_event
[18] gtk_main_do_event
[19] g_main_context_dispatch
[20] g_main_loop_run
[21] gtk_main
[22] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[23] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[24] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[25] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[26] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[27] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[28] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[29] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[30] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[31] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[32] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[33] g_closure_invoke
[34] g_signal_emit_valist
[35] g_signal_emit
[36] gtk_widget_activate
[37] gtk_menu_shell_activate_item
[38] g_closure_invoke
[39] g_signal_emit_valist
[40] g_signal_emit
[41] gtk_propagate_event
[42] gtk_main_do_event
[43] g_main_context_dispatch
[44] g_main_loop_run
[45] gtk_main
[46] std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string<char*>(char*, char*, std::allocator<char> const&)
[47] __libc_start_main

I also have a core dump, but I'm not sure how to attach.

[Tonya]

Thank you for reporting the issue and for the kind words! We are currently looking into the problem with the support button using Linux.

If you'd like to move forward with the DiffMerge registration, you can do so using the link below:

https://sourcegear.com/diffmerge/register

The registration fee is $19. We utilize the funds to maintain and support the product.

Thanks again!

Tonya Nunn
SourceGear

[jclausius]

In regards to the error itself. That is strange. I just tested on Ubuntu 16.04 LTS, and clicking the "Support..." button brought up a dialog with information regarding the installation and machine.

What OS is used where you see this error?

[bobn]

In regards to the error itself. That is strange. I just tested on Ubuntu 16.04 LTS, and clicking the "Support..." button brought up a dialog with information regarding the installation and machine.

What OS is used where you see this error?

Ubuntu 14.04 LTS.

[bobn]

If you'd like to move forward with the DiffMerge registration, you can do so using the link below:

https://sourcegear.com/diffmerge/register

The registration fee is $19. We utilize the funds to maintain and support the product.

Thanks again!

Tonya Nunn
SourceGear

Been there and did that. Thanks!

[Tonya]

Thank you for your support!

Tonya

[jclausius]

I'm not sure what is up. If the diff and merge functionality is working correctly, there's not much to worry about.

I don't think this would be it, but is it possibly a bitness issue? For example, if you run a 'diffmerge --help' and 'uname -a' from a terminal does it list the 64-bit versions of diffmerge and of Ubuntu? Or it could be a piece is missing in the version of your distribution. Do you have a 16.04 installation around to test?