Access to Vault Repository not working for one user

[WBeatty]

We are using VAULT Standard Version 9.1.0 (584).

I have one user that can access every repository as desired EXCEPT one. All settings are exactly the same for this user for each repository.

I changed his authentication from AD to local authentication. No difference.

I tried changing his access from Repository Default to Directly Assigned - No difference.

I tried logging in as this user from a web client versus desktop client. No difference.

I tried logging in as this user from a different machine. No difference.

I looked at the server log. Don't see anything. SSL enabled login. When using AD, I was seeing Login Failed: FailInvalidPassword even though he could login.

The folder security for this user is set at RCA and Directly Assigned. It was set at User's default rights but Directly Assigned didn't help.

This user's access is set to Access. I changed it to FULL ADMIN. He still couldn't see the repository.

I like this software overall but it seems really buggy at times.

Thanks

[Beth]

I've responded to your email, so we can continue there if that's ok.

HS: 248562