Exception during Login: Unspecified error

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jeremypope
Posts: 2
Joined: Thu Oct 14, 2004 6:53 am

Exception during Login: Unspecified error

Post by jeremypope » Thu Oct 14, 2004 6:59 am

Hi,

I'm evaluating SourceOffSite using VSS 6.0c. Last week, I could log in just fine. This week I can not and am getting the above error message. Since last week, I have installed 2 other products which I am also evaluating and originally I had some port clash issues - but these are resolved.

Attached is the complete log file for today's attempts.

Any ideas?

Thank you,

Jeremy Pope.
Attachments
log.txt
Log file from SourceOffSite run 14/10/04
(2.36 KiB) Downloaded 611 times

corey
Posts: 250
Joined: Tue Dec 30, 2003 10:13 am

Post by corey » Thu Oct 14, 2004 2:58 pm

What were the other 2 products you installed?

It appears as if something may have happened to your SourceSafe Automation component (which the SOS Server uses). Enable verbose logging and then email me the log file after you try to login again.

To enable verbose logging, follow these instructions:

http://support.sourcegear.com/viewtopic.php?t=463
Corey Steffen
SourceGear LLC

jeremypope
Posts: 2
Joined: Thu Oct 14, 2004 6:53 am

Post by jeremypope » Fri Oct 15, 2004 2:05 am

Attached is an updated log file with the extra information within it.

I have also tried de-installing and re-installing SourceOffSite but I get exactly the same messages.

Jeremy Pope.
Attachments
log2.txt
Full log with verbose and method logging enabled
(10.81 KiB) Downloaded 555 times

corey
Posts: 250
Joined: Tue Dec 30, 2003 10:13 am

Post by corey » Fri Oct 15, 2004 7:33 am

Yea, the log file shows that the exception is occurring during the database open, so it appears to be a problem with your SourceSafe installation on the SOS Server machine. Reinstalling SOS will not correct the problem.

What were the other two products you installed? I'm wondering if one of them caused the problem.
Corey Steffen
SourceGear LLC

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