Access Rights to contents of a repository

[andleer]

Using Vault Standard v6.0.0 and yes, I know that is old...

I have a user that can successfully connect to a repository and access the contents on 1 PC but is not able to access the same repository with the same credentials on a secondary PC. After connecting to the repository the following message is displayed: "You have no rights to view any items in this repository".

She has full rights to the repository from the admin site and the repository does not implement folder level security.

I am happy to upgrade and we are under a maintenance contract but want to ensure that an upgrade (if possible) will fix the issue.

The user at one point about a year ago was renamed and it is possible at some point in the past that folder security for this repository was turned on.

-Andy

[Beth]

What is the operating system of the second PC?

Was Vault already installed there or was this a new client installation?

Had this second PC worked for the same user in the past?

[andleer]

The original PC was Win XP and the secondary PC is a new install (OS and Vault) with Win7 x64. It has never worked for this user but I can't comment on it working for other users (never tried). Vault does appear to work correctly up to the point that the user accesses the repository at least it allows the user to log in and list accessible repositories.

[Beth]

Have the user try clearing their client-side cache. Instructions for how to to this are posted here: http://support.sourcegear.com/viewtopic ... 13&t=11513.

[andleer]

That fixed it. Thanks.

[Beth]

You're welcome. Thanks for the update.